Frequently Asked Questions (FAQs)
Q. How long does it take before my order is completed?
A. Our production times on most of our orders are between 3-5 weeks depending on the number and style of invitations for your occasion.
Q. Can I make changes to my order after I’ve given confirmation and approval to process?
A. If you would like to make a change to your order, please contact us immediately at (876) 381-2771. If your order is already in production, you will be charged in proportion to the work completed. If the order is completed you will be charged at full cost, less blank envelopes and non-personalized items.
Q. How long before my wedding should I order my invitations?
A. Traditionally, your invitations should be sent out 6-8 weeks before your wedding. We recommend ordering at least 12-15 weeks prior. This will ensure you have enough time to receive your responses back from your guests and organise numbers for your wedding reception.*
Q. Should I order extra invitations?
A. Yes! You should always order 5-10 more invitations than originally planned. This will allow for any last minute additions to your guest list.
Q. I am interested in one of your designs but would like an aspect of it altered. Can this be done?
A. If you like a specific design but would like some changes, feel free to contact us to discuss them and we will finalize the alterations to the design.**
* The time specification is to be used as a guideline only. It is not a requirement.
** In some cases, alterations to designs may include an additional charge.